Cookie Policy
Effective Date: 28 April 2026 · Success Group, Abu Dhabi, UAE
1. Introduction
This Cookie Policy explains how SuccessPay (operated by Success Group) uses cookies and similar tracking technologies on www.successpay.ae and our merchant portal. We are committed to transparency about how we collect and use data on our platform.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as your preferences or login status. Similar technologies include web beacons, pixels, and local storage.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the platform to function. They enable core functionality such as:
- User authentication and secure session management.
- Maintaining security during payment processing.
- Load balancing and fraud prevention.
These cookies cannot be disabled. No consent is required as they are necessary to deliver the Service you have requested.
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website and portal. We use this information to improve our Services. Examples include:
- Page load times and error tracking.
- Most visited pages and navigation paths.
- Device and browser type statistics.
These are only set with your consent.
3.3 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as:
- Remembering your language and regional preferences.
- Retaining your dashboard layout preferences.
- Autofill for the merchant portal.
These are only set with your consent.
3.4 Security and Fraud Prevention Cookies
Given our nature as a payment gateway, we deploy cookies specifically to:
- Detect and prevent fraudulent transactions and suspicious activity.
- Monitor for bot activity and automated attacks.
- Verify user sessions during payment flows.
These are classified as strictly necessary and cannot be disabled.
3.5 Marketing and Preference Cookies (if applicable)
Where you have provided consent, we may use cookies to:
- Understand how you arrived at our website (referral source).
- Measure the effectiveness of our marketing campaigns.
We do not sell data collected through cookies to third parties.
4. Third-Party Cookies
Some cookies on our platform are set by third-party service providers, including:
- Analytics providers (e.g. for website performance measurement).
- Security and bot-detection services.
- Payment network verification scripts.
Third-party cookies are governed by the privacy policies of those providers. We select providers who meet appropriate data protection standards.
5. Cookie Retention Periods
Cookie retention periods vary by type:
6. Your Cookie Choices
When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You may also:
- Update your preferences at any time through the Cookie Settings link in our website footer.
- Configure your browser to refuse or delete cookies.
- Use browser extensions to manage tracking across websites.
Please note that disabling strictly necessary cookies may prevent you from accessing the SuccessPay Merchant Portal or processing payments.
7. UAE Regulatory Context
While the UAE does not currently have a standalone e-Privacy or cookie law equivalent to the EU's ePrivacy Directive, we apply best-practice cookie consent principles in line with the UAE PDPL and global data protection standards. We are committed to updating our practices as UAE data protection regulation evolves.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. We will notify you of significant changes through our website or merchant portal. The current version is always available at www.successpay.ae.
9. Contact Us
- Email:
- hello@successpay.ae
- Website:
- www.successpay.ae
- Address:
- Success Group, Abu Dhabi, United Arab Emirates